Cheesy Naan
The Jasmine

The Jasmine

331 Broadway Bexleyheath, London, DA68DT, W12 8DH, United Kingdom

Thai • Fish • Asian • Ice Cream


"...because this place used to be great and I'm worried it's going downhill. We often visited this place and got takeaways regularly and it was one of our favourite restaurants. But we went recently having not been back for a while and it really was not a good visit. It was a Friday night, we were the second couple in there. First change was that they no longer have a wine menu, the choice is red or white though we were quite relieved it hadn't gone dry! . Later a table came in and were allowed to bring their own bottle- I wish this had been advertised as we would definitely have done that! The food menu was much reduced from what it used to be- some of the main dishes we used to enjoy are no longer on there. My sister ordered a salmon dish for main- the staff member had to come and explain that she only had enough salmon for one portion and the table next to us had ordered that too- so both parties had to settle with half salmon, half some other fish. Low stock levels on a small menu is a concern. And note these were the two tables who were the first ones in that night. As the restaurant started to fill up the service became slower and slower. We sat with our finished starters for a long time. When the mains came my sister's fish dish was a very small amount- and we think maybe one small piece of salmon! As we were being served I pointed out that I had also ordered some sticky rice- she said it was just coming but I didn't see her go and check- I never got my sticky rice : So my sister of the small main portion then had to share her rice with me. I tried to get the server's attention but by that point the restaurant was full and it was impossible to even catch her eye. The table next to us had to physically get up and try and catch the person to get their bill and we also had to wait a long time to try and get ours. There were two takeaways while we were there- they also seemed to have to wait ages for their food. I did point out I didn't get my sticky rice so she removed that from the bill, but no concession for the change in fish dish. It's such a shame as it's best this place is great but they just need some help. They did not have the capacity for a full restaurant and takeaways. Despite clearly struggling they kept seating people. The food is really good but your experience is ruined by the service and constantly having to chase someone for something missing. It's also cash only- but they do warn you of this."

Noir Lounge

Noir Lounge

1302 High Road, London, United Kingdom

Asian • Indian • Cheese • Bar-lounge


"We visited Noir on a Saturday evening with friends and on arrival discovered the table is right of the restaurant entrance. Hardly the intimate meal with friends with people in and out all around you. I booked weeks in advance and shocked at this is the best table they had for us saying they are fully booked everywhere. The table itself was wobbly and I requested they fix that before food to avoid accidents. The waitress knew nothing about the dishes and any questions we had in regards to the portion size and whether a Mocktail was fizzy or not. She brought over another waitress to assist who was no better and needed to repeat the order a few times to get it right. It would help if the blazing music was slightly lowered, it’s a restaurant not a club. Now the food, it has to be the worst food we have possibly ever had. The Preeti Puri which is their take on Pani Puri was tasteless. The chaat had a very soggy papri and no crunch. The burgers tasted like cardboard and the worst of all was the Mac and Cheese. A packet Mac and Cheese would have been a better decision as they made theirs very funky leaving a sour taste. Also the need to add Cheetos crisps over food is really not required. Based on the experience I refused to pay service which totalled the bill to £262 instead of the initial £295. Irrespective of the cost which really was not worth it, we have planned an evening out. We booked childcare and merged our diaries, and this did not live up to the even basic of expectations. On informing the waitress I won’t be paying service, there was no openness to ask why or how they could improve the experience. The lack of customer service is astonishing. Save your evening out, don’t bother with this place."