"I had booked a table online for Valentine's Day and showed the confirmation email to the waitress when we arrived, only to be told that there was no table reserved for us. Despite showing her the confirmation email, the waitress seemed unsure of what to do next. She suggested speaking to the manager, who informed us that they had stopped taking online bookings two weeks prior and were unable to accommodate us. There was no offer of compensation or even a formal apology from the manager, which left us feeling disappointed. This was a highly disappointing experience from a restaurant that is otherwise well-regarded. Thank you for ruining our evening."
