"Arrived (10 minutes before our table booking time) and were shown to the bar for a pre dinner drink, waited 40 minutes for someone to bring us a menu, which we had to ask for. Also had to ask for the wine list. Ordered a bottle of wine c£45 which was opened and placed in a cooler on the table, no one offered for us to taste the wine or show us the bottle before it was opened. We were expected to pour our own drinks during our meal. Ordered a second, different bottle of wine and we had to ask for clean glasses. The food itself was good although I felt the menu was very restrictive, there was not a lot of choice. Very disappointing as we have been several times before and have enjoyed the experience."