"I have been here before, but not for a while and my dad and I decided to pop in to try the new selection of bonfire drinks. I cannot fault the drink itself as it was very nice (I had the bonfire hot chocolate) however,...I was very put off by the huge amount of flies on the wall and some around the food. We bought this to the attention of one of the colleagues, who said they were aware of the problem and had put some fly spray around before they had opened, however it wasn't very pleasant to have to keep flapping the flies away whilst trying to enjoy our drinks. Further, there was only 3 members of staff working, one who decided to make herself a drink and go on a break despite the huge queue to the door. We were 4th in line, and had to wait 25 minutes for 2 hot drinks, with one lady complaining that her daughter had already finished her iced drink and she was yet to receive her hot one . Disgraceful service really, which isn't good enough for costa."
