"We have dined at this restaurant several times over the past few years and have always had a positive experience. However, it seems that the restaurant has recently changed ownership and the new management lacks the necessary skills to run a restaurant effectively. We had difficulty booking a table over the phone as no one answered despite numerous attempts. The online booking system was also not functioning properly, so we decided to walk in. Upon arrival, the restaurant was not busy and the only waitress on duty seemed confused that we had come for dinner on a Saturday night. We had to wait for a table to be prepared as the tables and chairs were stacked in a corner, making the place look messy. The complimentary bottle of water provided had a strange taste, possibly tap water instead of filtered. The menus were dirty and sticky, not a great first impression. We ordered drinks but waited a long time for them to arrive, and no food was being served to other patrons who also seemed unhappy. Ultimately, we decided to leave without ordering food and went to another restaurant nearby. The other couple who arrived after us also left due to the poor service. The waitress seemed inexperienced and overwhelmed, and the overall experience was disappointing. We will not be returning to this restaurant. Service: Dine in Meal type: Dinner."