"Stopped here for lunch after finding parking right outside Nando’s, but deciding to try something different Bad move. The restaurant looks nice and clean and was pretty empty when we arrived. On a Saturday afternoon. Granted it was but this is a casual...dining spot? We were greeted at the door by our waitress who showed us to our table, handed us some menus, then walked off. It was baking hot and I was gasping for a pint! Haha. She sauntered back minutes later and proceeded to take our order. Without writing it down. chicken burgers, fries twice, chicken wings, a pint of pale ale and a glass of rose wine. It took another mins for the drinks to arrive. Remember we are of dining parties in the place. The food arrived promptly and was of good quality. When I say the food, I mean most of the food we ordered. I assumed the chicken wings would arrive shortly, they never did. You get the impression no one really cares at this place. The staff all congregated around the bar area sitting down, taking, laughing, drinking, eating. No one bothered to check all our food had arrived. The wine was disgusting, quite clearly off, tasted bitter and vinegary. We asked for the wine to be changed and were told it’s the only rose wine they have. Wine removed from bill, fine. Presented with the bill which included service. I pointed out my food didn’t arrive and that I wanted the service removed. It was removed. The waitress was, despite being nice enough, quite frankly abysmal. The management here is non-existent. I won’t be returning. It’s a shame because the fare on offer is actually decent enough."
