"Absolutely the worst service I have ever had. We entered and asked for a table for two having booked 30mins before on opentable using their 50% off selected dish menu. We were shown to our table, and let the owner know that we had the offer. From the offset, he rudely replied saying that we asked for a ‘table for two’ instead of stating we had booked on the website and so therefore the offer isn’t valid. He then said that we couldnt have the offer as we booked our table on opentable too later for the offer which is not stated anywhere on the website. He then showed us the dishes where the offer applied. He offered us a special starter ‘Caprese’ which we ordered (not included on the offer), a bottle of wine, a risotto(ingredients were not shown on menu) a pizza. We were happy with the starter and let the owner know. This was then followed by our mains. The risotto came and my friend asked if there was any seafood inside the pasta as he forgot to mention his severe allergies to seafood when we were ordering. As there were prawns inside, we let them know and apologised for not clarifying before ordering. He rudely responded saying that most people know that the specific risotto contained prawns we could keep the dish and still pay for it. He refused to believe that my friend was deathly allergic to prawns kept it on the table. After 10mins and a lot of prompting he took it away and replaced the dish. The bill came the caprese was £21. This contradicted the menu price of the caprese on the opentable website which was half of this. The owner refused to explain the price it was labelled on the receipt as ‘special drinks’. We were not charged for the risotto but we were charged for two mains and an indecent price for the starter. With extremely rude/difficult service throughout the meal, I would not recommend this restaurant to anyone. The quality of food did not even justify the despicable service and I strongly encourage others to not go to this restaurant."
