"I read reviews here complaining of orders not arriving or being cold, but decided to take a chance anyway assuming it was just a one-off issue. Unfortunately, 2.5 hours after placing my order, my food still hadn't arrived. I received a notification that it was on its way, but it never showed up. They didn't even bother to let me know so I could order from somewhere else before closing time, despite having my phone number. I tried calling them multiple times, but they wouldn't pick up. Even the third-party food delivery app I used couldn't get through to them. If you plan to dine in at the restaurant, this review may not apply to you. However, I wouldn't recommend ordering online from them at all. There's a high chance your order won't be delivered or will be cold by the time it finally arrives. It's impossible to reach them by phone and their customer service is severely lacking. In all my years of ordering from restaurants, this is the first time I've experienced such poor service."
