"We were really looking forward to brunch at this charming little restaurant, as it looked lovely on their website. However, upon arrival, we were met by a rather grumpy staff member. After waiting for a long time outside, we eventually went inside to ask for menus. Unfortunately, we were rudely instructed to scan the menus and place our order online. After waiting yet again with no service, we decided to leave and head to a place we had visited the day before, where the staff was friendly, helpful, and took our order for us. Overall, it was a big disappointment."