Chocolate Obsession Waffle
Creams Cafe

Creams Cafe

Oxford Rd, RG1 7LB, Reading, United Kingdom

Cafés • Seafood • British • European


"I was in Reading to view an office building. It was a warm day so i popped in to the bearby Creams in Reading on my way to the car park. Ive visited many Creams in towns all over the South East and this one has the same expensive design and big store size. Sadly this one also had the rudest most surly inefficient staff ive ever come across. As an employer myself of some 40 plus staff I wonder how this business will survive with such staff. I wemt to order as per attached receipt) cookie dough...immediately the man behind the counter was ignoring me talking with his friend behind me....than arrogantly with no hello no eye contact he asked me for my order....I told him in clear concise terms triple treat cookie dough for table 8 eating in again no eye vontact it didnt seem to be registering and i was starting yo feel unease. I repeated and he took the money and i went to sit at table 8. 15 minutes went by and a lady shouted out from far away are you takeaway i said no eating in . Another 10 monutes later she stomped over and asked me again takeway i said ive already told you eating in. She asked me what i ordered i told her and this ignorant sour faced lady informed me id asked for a takeaway. In the background i could see behind her the same surly tall slim young man whod tajen my order so nonchalantly....i felt i was veing intimidated so i said to the lady i didnt order a takeaway youve made a mistaje and i dont appreciate your rude bolshy way. I left not wanting a scene In my 25 minute wait for nothing i noted there are more staff than customers . One of them had his bare arm in a machine to swirl water. I left without a refund as i wasnt offered one. Horrible experience horrid staff i wont be visiting creams in reading ever again."