"Went here for the first time last night and had chicken enchiladas and my OH had beef burritos. After approximately 5 mins we had a small plate of food and a side of pale rice with salad arrive at the table. As it was so soon after ordering and due to the portion size, I assumed it was an appetiser courtesy of the chef. But no no no, this was actually my enchilada!! One small wrap that is only worthy in a Sainsburys meal deal with microwave splash marks on the side of the plate! It was piping hot on the edges and just about warm in the middle. It was tasty though and I did eat it as I was starving but I was expecting at least 2 as it costs £15 (I think). My OH sent his back as it was stone cold and before you can say desperado, another one arrived on the table as a replacement. Obviously microwaved again! When the bill arrived, I complained and they took off the service charge which I wasn’t going to pay anyway! They took the bill back and made one meal half price but I still wasn’t satisfied so they reluctantly made my meal half price too. But it was like getting blood out a stone and I wasn’t prepared to back down when I had a sub standard dinner! The waiters were nice to start with but once I complained all I got was attitude which wasn’t well received! They were not wearing masks or visors though! Also I was hoping for Mexican music playing instead of rap and RNB/hip hop! Plus points .... good sangria and sneeze screens in between tables."
