"After many years, on recommendation of others, went to this restaurant to celebrate our wedding anniversary. Whilst the food was excellent, the service was atrocious and totally ruined what should have a lovely night out on a very special occasion. Booked for and seated...promptly. Orders for aperitifs taken and drinks brought promptly. Order for wine taken, bottle brought and opened. Then it all went downhill. Waited for over minutes for our meal order to be taken and that only happened because I signalled to the girl behind the bar that I was getting unhappy. First course then took about minutes to arrive. However our main course took until to arrive. I have never ever waited minutes for a main course to arrive. It would not have been so bad if the staff had shown any interest or we had been able to grab hold of one to ask what was going on, they just seemed to totally ignore us! As mentioned earlier, the food, when it did arrive, was very good, it would have been even better if the side order of vegetables my wife had ordered had also arrived. We did ask what had happened to them but when we were told they had been overlooked, decided to just make do and share mine. To add insult to injury, while we were waiting we noticed that other couples were eating dishes that were not on the menu we had been given. I later found out that we were supposed to have been given a specials menu but this had also been overlooked. At the end, the manager was very apologetic and gave a cursory discount however this was not the point. It was a special occasion at a not inexpensive restaurant I would have preferred to pay the full price and not had a ruined evening. Needless to say, we will not be returning."
