"We arrived for our reservation on time, but ended up waiting at the door for 20 minutes. Eventually, we were seated at our table (3 adults and 1 child) and waited an extended period to place our order. When we tried to order roast dinners (since it was a Sunday), we were informed that they had already sold out by 3pm. We attempted to order off the main menu, but my desired option was also sold out. It was clear that the restaurant staff were overwhelmed and it seemed that there were deficiencies in management, as there was a lack of communication with customers, insufficient staff, and limited food availability."