"on entrance its so grand, it appears to be quite posh but its just a wonderful environment to enjoy great food and cake! we had an afternoon tea for two. The food was delicious. so well presented and appetising . we had some lovely strong tea. option to have two pots of tea or have a pot of tea and pot with hot water to dilute etc. the cakes are very well presented and look delicious! id love to try them all! Assistant manager could not be more helpful, kind and approachable. We had a nice little chat about the caffe and her role. We spoke about the food options and why we travelled so far for a nice treat with them. We felt really at ease. i was shocked at the small toilet thats quite dated and untidy. there are a couple of new members of staff that obviously have no experience and quite young so can be a little irritating dropping cutlery, shouting across the room, dismissive attitude, not much customer service going on etc but hopefully these people will learn on the job and soon be super staff members just like the assistant managers techniques! we will be visiting again!"
