"I would like to share my negative experience at Rossopomodoro Hoxton on Tuesday night. My friend and I walked in around 10pm for pizza and cocktails, but we did not feel welcomed. The chef seemed annoyed and no one from the staff acknowledged us. There was a man on his phone, possibly the manager, and a girl at the till. After waiting for a few minutes, the pizza chef had to remind his colleagues to attend to us. Eventually, the man came to our table and we asked if we could still order. Despite his confirmation, his demeanor suggested otherwise. We ordered a Diavola pizza to share and two cocktails, but were disappointed to learn that only a few drinks were available. The only positive aspect was the friendly pizza chef who interacted with us. The man continued to focus on his phone and the girl did not check on us. When she collected our plates, she only asked if we enjoyed the pizza. I decided to request the bill and paid over £45 for the meal, including a service charge and Ocean Care fee. Although I did not receive good service, I left without addressing my concerns as I wanted to leave quickly. I had visited Rossopomodoro two years ago and had a better experience. If this is the new standard, I will not be returning."
