"I have visited Boteco multiple times for drinks and have never had an issue before. The food looks and smells amazing as well! It's a great spot to enjoy cocktails with friends, and they often feature a live band. However, on my most recent visit, we encountered some difficulties with special arrangements. It was my friend's birthday, and we wanted to organize something unique. I called 5 days prior to our reservation to inquire about this, and the person on the phone assured me we could arrange for the band to sing happy birthday and for a special drink for my friend. They advised me to inform the staff on the day of the booking. A few hours before our reservation, I went into the bar to discuss the drink and the name to sing with the staff. The person I spoke to was friendly and helpful, ensuring us that we would be taken care of. However, on the night of our visit, the staff seemed unaware of the arrangements. Despite it being a busy Friday night, I had to repeatedly leave the table to speak to staff and clarify the situation. Eventually, the special drink with a sparkler arrived, which made my friend happy, but the band never sang happy birthday. We still had a good time, but considering the effort we put into organizing the surprises, it could have been smoother."
