"We probably should have looked more carefully at the website, but as they use the words. ‘Fine Dining’ in their strap line, that’s what we expected. They also promise a ‘warm welcome’…. This is a pub, with basic wooden tables, awful carpet etc. The staff are young and untrained. There was no welcome whatsoever, just shown to our table, order taken and delivered without eye contact or any kind of human interaction. It was cold as well with all the doors open. The food tasted good, but we would suggest that they represent themselves as they are, so others don’t have to be disappointed or misled. We’re looking forward to eating at our hotel again this evening, where there is a genuine welcome, great atmosphere and you feel that they are pleased you are there!"
