"I have been waiting for a Turkish restaurant to come to the high street, however I was quite disappointed with our visit. It was Sunday not very busy in the restaurant and at 5pm and on arrival I was greeted by a waitress who looked on her clipboard only to find my name wasn't on there? So not a good start! We were seated in the corner by the window and the service was prompt and the starters came out which were fine. It all went a bit downhill from there on in. One of our mains came out wrong and we were told there would be a 10 min wait for the correct meal to be cooked which meant my family were all finished when my wife finally received hers. Quality of the kebabs was very sub standard, we found bone and they smelt of offal, tough and very bland. Size of portion was very small and I feel the portions are not changed from the mon- wed half price offer.. Service was very un personal, not very tentative as I believe they knew something was wrong as my wife had not eaten anything apart from some rice! Finally when a waitress came over i explained that my wife was not happy with her meal and that i wouldn't be paying for that meal as it was sub standard. Finally, when the bill came it still had the meal on the bill. I asked for the manager who came over and wasn't really interested in my feedback, he scribbled out the meal and we payed and left. We would of spent £107 for 4 people which I don't mind paying if the service was good. Come on guys customer service and quality is key if you are to survive.."
