"I attempted to order food for my boyfriend's mother today as she does not have internet access and wanted a takeaway delivered during lockdown. It took hours to find an open Chinese takeout restaurant, but when we finally found one on Just Eat, we started placing our order. However, the restaurant suddenly closed while we were navigating the menu. We then tried Uber Eats and found the same takeaway restaurant again. We successfully placed the order and received a confirmation that the food was being prepared. I called my boyfriend's mother to inform her that the order was confirmed and to let me know when it arrived. An hour later, she called me to say that the food never came. I checked the order status on my browser and it said it had been cancelled. I had promised her a meal, and now she was left without dinner at 9:30 at night because the restaurant decided to cancel her order due to a lack of curry sauce. A simple phone call would have been appreciated. Do not order from this restaurant."
