"I've eaten an all decent Viet restaurants in London and used to love Viet Grill, but my last experience was my last, arrived Saturday at lunch time, not too busy but as only two of us, got sat at a table against wall in rear of restaurant, really? Meanwhile there is a lovely bank of seat long rear of restaurant vacant except setting up for the staff lunch. I did manage a better table but ordering and then long wait for food, meanwhile the staff table began to fill up with food. It was 13:30, think you need to pay attention to customers food first. Finally ordered the Pho, no salad/bean sprouts/greens came. When I paid for the bill, the young lady said I had to request this if I wanted it with the Pho. Seriously? So service has gotten really poor and I won't eat here anymore, go to Tay Do, much better service and less expensive"