"The setup at the cafe was a bit confusing - it seemed like we were expected to sit down first and then order at the till, which was inconvenient. Alternatively, we could have gone straight to the till to order, but this was not made clear by the staff. When I questioned the lady at the till about the pricing, she pointed out that the prices were listed on a menu that was not offered to us for dine-in. I felt the prices were not clearly displayed or communicated.
Even the board only showed takeaway prices for a full English breakfast, not the dine-in price. It seemed strange, as most people wouldn't think to take away a full English breakfast. After a couple of inquiries and a double check of the door sign, I realized my mistake in overlooking the 'takeaway price' notice. An Indian lady who worked there proceeded to raise her voice and scold me about the pricing, which was embarrassing and unnecessary.
Despite the unpleasant encounter with the staff member, the food was enjoyable. However, if I were to visit this cafe again, I hope that individual is no longer working there. With my experience as a former server of 10 years, I believe such behavior has no place in the hospitality industry."
Plain Croissant
