Devil Chicken
Urban Diner

Urban Diner

20 Inverness Street London, NW1 7HJ, United Kingdom

Beer • Barbecue • American • Tradamerican


"If I could write a review without giving this restaurant a star rating I would! I am writing this after visiting with my partner last night-Valentines Day which also happens to be my birthday. On arrival I was confronted by a less than enthusiastic host who suggested we sit in a dark corner of the restaurant. Ok, romantic perhaps. Not at all. We were given menus and left momentarily before we made our drinks order. I ordered a banana pecan rum which I actually pointed to within the menu for clarity purposes but I got the non alcoholic version! After this we waited over 10 minutes for someone to take our food order even though it was empty my partner actually got up to go and order from the bar, as she did this a waiter rushed over. He then asked if the menu had been explained to us, again perplexed I thought oh perhaps there was a special however it was to clarify that half the menu was no longer available (this was 8pm on Valentine 's Day). No Mac n Cheese, no this no that and this is after being in the restaurant for at least 30 minutes. Unacceptable. We ordered and waited what seemed a lifetime (over 20 minutes) for our food. When the waiter brought out the 12 wings my partner ordered he stated they only had 6 left so that 's what she got!! No apologies, nothing. So we waited all that time without being given the option to amend our order!!! Not even a complimentary cocktail or appetiser. Disgusting! The food was sub standard. My pasta dish was barely warm and stale tasting far too much Parmesan and if that was a 'spicy ' sauce I wouldn 't like to know what mild is as it was a very sickly cheesy tomato sauce. As we ate in this dark corner tortured by a very loud speaker billowing the sounds of a performer, we were joined by staff cleaning and polishing cutlery at a table beside us and what seemed to be the manager browsing Facebook. Not the romantic atmosphere I expected I felt like I was in a workplace canteen!! My experience ruined the end of my birthday!"