"We booked a wowcher deal for 8 of us on Saturday originally at 5.30pm, the restaurant moved this to 6.30pm a couple of weeks before no issue. We had problems with the piccadilly line all under ground so no mobile signal which turned a 40 minute journey into 1 hour 45 which meant we arrived at South Kensington tube at 6.40. We walked quickly the mile to the restaurant while calling , on the way. There were no replies and the voicemail was full. When we arrived at Jujus at 7.02 we were that our table had been given away as they only hold the booking for half a hour . After getting the manager out who told us 1. no one was in the office to answer the phone 2. she had already given our table away 10 minutes ago 3. we are being rude and she didn't want to talk to us anymore . After pointing our that that means they didn't hold our table for the half hour, she finally relented and let us in saying she would push a table together but they had a booking at 8.30 so we would have to go by then. When we got to the table, it was clearly the one they had ready for us anyway so it was set for 8 and there was only 5 of us who went in the end. Also the restaurant was half empty and at no point until we left around 9.30 so no 8.30 booking were all the tables full. They said they had already redeemed all four wowchers so we were unable to cancel one although they did give us food for 8. Food itself was very nice , chow mein or green curries and once we were sat down it was a good atmosphere however the fight to get in spoiled it somewhat. Toilets also , although what was obviously an expensive refurb, had probably not been cleaned all day with overflowing bins and lots of paper on the floor. I'm not sure if staff had an issue with guests using wowchers instead of paying full price in which case don't use those sites or the fact that we are all girls that need to work for a living and lack high end designer clothes and bags. First bad wowcher/groupon I've had."
