"Ordered food from Sushi54, having done so a few times before. Having been frustrated by Deliveroo's add on charges, we ordered direct which offers 10% off. Order at 7.30pm and told food would arrive in less than an hour. At 8.35pm, called to ask where food was and we were told they'd had a number of big orders come in (fine, but not our fault or why it should delay our order). At 9pm, still no food called to ask where it was, barely get an apology, let along an offer of discount on this or future orders. My guess is they prioritse Deliveroo orders where you can choose a time frame and other walk in/ direct orders that are big. Not a great way to run a buisness. I do think the sushi is good, but given their behaviour, I don't want ot give them more business."
