"I placed an online order at this restaurant. Unfortunately, I mistakenly ordered the same items twice, so I called to correct the error to prevent the company from losing money. However, I was met with rude and abusive behavior over the phone. Ironically, I had decided to give them another chance after a previous experience where the chicken I received was undercooked and had to be finished in the oven. It seems like customer satisfaction is not a priority for this establishment."