"Harry RAMSDEN’S Brighton The great thing about TA is that if negative reviews mention the same issues year after year then it’s obvious the owner or management doesn’t care. Such it is with Brighton HR. I went there today for lunch. But the prices were astronomical, and reading many reviews here the quality was low so far as causing sickness. So I thought maybe a take away might be cheaper. But the first challenge were the steps up to the serving area. With no railings I just about got up them. However there was no one taking orders in the serving area, and the warming cabinets were empty. OK I thought at least mine will be cooked fresh. Another customer then arrived and asked if I had ordered yet. No I said, there’s no one here. Ah he said, you have to order first at the entrance on the wall mounted computer system. He pointed down the stairs that I had just struggled up. Don’t they take cash I said? No contactless card only. And no cash. But don’t I get to see what I’m ordering first? Nope was his reply. I really didn’t want to struggle down the stairs to order from a faceless computer screen, and then struggle back up. So I made a snap decision obviously HR had gone rogue with a take it or leave it policy. So I left as best I could. Then I caught a 27 bus to Saltdean where there is an amazing Chinese owned fish and chippy, serving fresh caught fish at half the price of HR and of infinitely better quality."
