"I went to this restaurant to order food for my disabled grandmother and unwell aunt. They had mentioned that there are often items missing when they order through Deliveroo, with both KFC and Deliveroo blaming each other. To avoid any mishaps, I decided to drive to the restaurant and pick up the food myself. Unfortunately, upon checking the order, I realized that the wrong sides were included. I returned to the restaurant to inform them, but this hindered my ability to fully check the order. Upon returning home, I discovered that the hot wings were missing. I called the restaurant and asked if I could come back in. When I returned, I spoke to Ethan, who claimed to be a manager but had a disrespectful attitude. It was a frustrating and disorganized experience."