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Princess Victoria

Princess Victoria

217 Uxbridge Road Shepherds Bush London, W12 9DH, United Kingdom

Pubs • Steak • Pizza • Pasta


"We visited the Princess Victoria today for the first time as recommended by friends. We live locally but had never been. When we walked in we thought it seemed lovely and not as ‘old man pubby’ as we had thought from the outside. We sat down and it took about half an hour before anybody came to us and we needed to ask them to take our order. We ordered 2 beef and 2 pork roasts and some meals for the kids. The kids meal said it was £5 on the menu we were given but on the bill it was £8. We then questioned it and they brought another menu with the £8 amount written on it. We must’ve been given an old menu but they denied it and refused to change the price. I’ve just looked on the menu on the website and it says £5! We were also charged for extra Yorkshire puddings and gravy even though we didn’t order them. Turns out they don’t come with the pork but we weren’t told that and never ordered them (we just said we wanted 2x beef and 2x pork! . The roast came out and while they looked great, there was a really burnt taste throughout, possibly from the gravy because it was on every mouthful. We found the overall service to be terrible. Only 2 drinks that were ordered arrived and they only drank those two because nobody came to ask if we wanted more. We questioned the Yorkshire pudding charge and the fact that the child’s meal was priced differently and they reluctantly removed the Yorkshire puddings but the manager fought it and wasn’t polite. She also insulted my husband for having nail polish on (a left over from Halloween… but rude of her none the less Overall a very disappointing experience.The only polite member of staff was a girl who had just started there as she said it was her first day. We don’t go out a lot so feeling like this was a total wasted special treat. Definitely wouldn’t recommend."

Melanzana

Melanzana

140 Westbridge Road London, SW11 3PF, United Kingdom

Bars • Delis • Pasta • Italian


"I recently dined at this Italian restaurant with my family, and the experience was nothing short of exceptional. We tried a variety of dishes, each leaving a lasting impression. For the main course, the Numero Sei pizza stole the show. Its melt-in-the-mouth texture, soft interior, and perfectly crunchy crust made it a standout. Infused with Italian sausage, salami, and mushrooms over a fresh tomato sauce, and finished with bubbling mozzarella, this pizza was a symphony of flavours. The Melanzane alla Parmigiana offered another indulgent delight. The rich tomato sauce smothered the luscious aubergine, creating a mouthwatering combination that was enhanced by a generous layer of cheese. The Bufalina pizza, my personal choice, was a homemade masterpiece. The pizza boasted a perfectly cooked base – crunchy on the outside and soft on the inside. The beautiful and creamy buffalo mozzarella, complemented by the deep basil, added layers of flavor that delighted the taste buds. We concluded our culinary journey with two distinct desserts. The Chocolat Souflé provided a sweet and decadent ending, while the Gnocchi con Nutella, featuring gnocchi filled with Nutella and vanilla ice cream, was a unique and delightful treat. Beyond the exceptional food, the staff contributed significantly to our positive experience. The team was not only lovely but also engaged with us, providing insightful recommendations. Their friendly demeanor added to the overall warmth of the restaurant. The ambiance and decor were equally praiseworthy. The beautiful restaurant created a welcoming atmosphere that enhanced our dining experience. From the moment we entered, we felt the charm of the surroundings, making it a memorable evening for my family. In conclusion, this Italian restaurant not only offers an outstanding menu but also stands out for providing exceptional value for money. The Bufalina pizza, in particular, highlights their commitment to quality without compromising affordability. I eagerly anticipate my next visit to relish more of their delightful offerings, all while appreciating the budget-friendly aspect that makes this dining experience truly extraordinary."

Old Butchers

Old Butchers

7 Park St, Stow-on-the-Wold GL54 1AQ, GL54 1BU, Cheltenham, United Kingdom

Kebab • Mexican • Asiatic • British


"Me and my boyfriend went for our 5th year anniversary meal. They messed our booking up as we had to cancel our first booking but they were under different email addresses and we were told they had sorted it. We arrived to a woman who eventually gave us a table after we had tried to explain they had cancelled the wrong booking even though I had emailed from a different email address and they had confirmed the previous one has been cancelled the day before we made the second booking, she still told us it wasn’t the restaurant fault and we weren’t bothered as accidents happen… The food was average at best, nothing special what so ever, I got the fish and chips and the fish was extremely greasy and I found some black plastic in my fish, however I did not complain as I have good manners and didn’t want to cause an issue as we were there for a celebration. My boyfriend has allergies and could not eat coleslaw so we asked for it to be removed…his burger arrived with coleslaw inside!!! Luckily I had realised and warned him before something serious happened and we asked for a replacement which took 15 minutes! I had almost finished my meal by that point. I ordered a sticky toffee pudding and it was completely dry inside, I was struggling to get my spoon through it and we did not finish it. The cocktail and beer was average and overpriced. Paid for a coke, came in a small glass with more ice than anything and wasn’t even half a can. The most strange thing was that when we asked for the service charge of £8 to be removed…a very old woman with short hair and large glasses and clearly a temper issue came over and spoke to us horribly and questioned why we had asked for it to be removed. I told her the fish I got was very greasy and the cake was very dry, she did not like my honest reply and started to raise her voice which was very unprofessional, I was so shocked with her tone of voice and then she of all people asked us to leave when we refused to pay the service charge and I told her it was discretionary as it said on the menu. Disgusting treatment from what I’m assuming is the manager and I’ve seen other reviews now that have complained about the same woman. Honestly so disappointing as we went for a celebration and someone had to ruin a nice day for us, hope she gets some help with herself or finds a job more suited to her hopefully away from members of the public. Any further questions please email."