Frankfurter Grill
Eureka Cafe

Eureka Cafe

6 Eureka Place, Trinity Road, TN25 4BY, Ashford, United Kingdom

Cafe • Salads • Breakfast • Sandwiches


"Our excitement to see this café open allowed us an opportunity for some needed refreshment . Oh a cup of tea and a slice of cake or a little available small snack was what we needed . We were told by an employee sit down we come to you , so we did .. Another staff member standing behind the counter looked over and frumpy look called the cook who had the same frumpy look and went back to cooking , We : waited , waited , waited , waited and saw the frumpy counter woman still in the same spot , we waited and waited then left , maybe she was glued to the floor . We looked left and saw a pub named the Pheasant, oh drink and food , renewed enthusiasm and excitement we entered to staff who couldn 't do enough, so professional and warrants praise and a revisit , after a while we left and waited outside for our taxi , looking over we saw the cafe closed , ahhhhh it all came together and understanding that we was an inconvenience to the café as they was closing in half an hour after our visit , How long would it have taken to make a cup of tea for two? , us drink it , then how long would it have taken them to wash up the cups ? , they still would have twenty minutes for the woman to be unglued, our first impressions were of a cafe with many seats and a welcoming atmosphere, the woman employee sitting at the front table working was professional and welcoming the tables were clean and we kept our excitement as we waited , our excitement and enthusiasm faded, we left happily for the woman glued to the floor , we are appreciating the effort of the lady at the table who was seriously let down by the others , thank you for your efforts , apart from her professional customer service skills our Eureka moment to see the café open wasn 't to last , sorry to the staff member at the table I 'm very sure the service we had wouldn 't have been what you would have given , this review seems strong in tone but it 's our experience in here that day.. . I am not now able to show enthusiasm for another visit , I would have loved having that day and opportunity to empty my wallet a little and a little bit more on what would have been another visit , sorry no Eureka moment taken away that day."