"Fab afternoon tea, lovely sandwiches and cakes. Service was brilliant from reception to bar to manager. A few minor niggles that reduced some scores, lift out of order meaning had to carry pram up flight of stairs to entrance. No baby change facilities, reception didn't realise/believe this and kept sending us to disabled toilets saying there was a table in there. Once we convinced them there wasn't (they checked themselves too! they spoke to shift manager who opened an empty room for us to use. Couldn't fault the helpfulness and willingness of manager to find a solution to our rather smelly conundrum! Overall would readily go back for any occasion. Oh and as a side note, although I've not stated here the room we used quickly looked amazing!"
