"Our children took us here to celebrate my wife's upcoming birthday. We ordered our food, and at the same time we told the member of staff that was taking our order that we had a voucher via email for free dessert for all within the group. When asking to pay the bill, we was asked to show the email with the free dessert, my wife who had the voucher via email was asked by the waitress if she could take her phone and show this to a Member of staff, not sure if she was a manager, but she was not the most happiest person in the pub, she even came over and asked my wife if she could forward the email to an address so they could look into this, as they were not aware of this, yes they onourd the offer, but made us feel very uncomfortable about it. I will say the food was great, but the atmosphere was not so good, all the staff was ignoring each other, like it was all there first day on the job. We will not be going there again, first time, last time."
