"The food took a long time to arrive; we had to inquire about it after noticing that 15 plates were waiting to leave the kitchen. Some members of our party were close to leaving due to the long wait, but an employee informed us it would be just five more minutes.
The only restroom available was a disabled toilet, and our original server promised to notify us when it was free, but that never happened.
When our food finally arrived, it was decent, but the mac and cheese was nothing like what I had seen on Instagram—it might have suffered from sitting under a heat lamp for too long. I don't blame the kitchen for the delay, but it was disappointing that no one brought the food to our table in a timely manner.
It's a shame that our visit did not meet our expectations, especially since we were looking forward to it. Overall, the service put a damper on our experience."
