"I booked a table for (arrived at and was not seated until My girlfriend and I ended up standing in the middle of the restaurant waiting, which was pretty disappointing. The place was packed with tables right next to each other, there...was no form of social distancing. I understand this is a difficult time for restaurants and hospitality, but health and safety should take precedence. I thought the food was tremendous and I have no issue with that, I was just very disappointed with the service. I like this restaurant and the interior was beautifully decorated but I hope the restaurant improves its service and complies with COVID guidelines. In future NOT ALL tables should be full, they should be distanced. Perhaps if customer’s tables are not ready, you should offer them a drink or acknowledge the fact that they are standing in the middle of the restaurant waiting. I have worked in hospitality for years and customer service is incredibly important, I hope that the owners make a note of this and make the necessary changes, as I would love to see Olive Garden succeed."
