Prawns Prawns
Schpoons Forx

Schpoons Forx

Terrace Road, BH2 5NN, Bournemouth, United Kingdom

Steak • British • European • Fast Food


"First of all, I’ll say the other reviews here are really good but mostly breakfast and dinner bookings so not sure if it’s something to do with lunch service.. We originally had this booked for dinner today and we had to move it because of the football. We moved this to 2pm. Firstly we was greeted by Gabriele who was really friendly. We sat down and he explained the menu etc. I was shocked to see they only do two rosé and neither was a Provence. Anyway, the lunch menu is significantly different to dinner. Only offering salad, pizza, sandwiches or burgers. All bread focused.. whereas dinner was steaks and fresh fish! No fish option on the lunch menu which is what I was coming for. My fault for not looking before arriving. Service is very weird.. one waitress spent the whole time standing with the chef.. we joked that they was obviously a couple and more interested in speaking to eachother than guests. The “manager” took ages to ask us what we wanted to drink. First drink arrived ok. After that, it was a struggle. Gabriele noticed we had been waiting ages and tried to serve us, but the manager came storming over and stopped him mid conversation and snatched him off of us. I’ve never seen anything like that, I was completely gobsmacked… NOT the kind of manners I expect from a manager of a Hilton restaurant, completely unprofessional. After that I wanted to leave and we began searching for another restaurant and couldn’t find one close enough with a table at that time. We ordered food after a long wait and 2 drinks. My boyfriends drink turned up, mine didn’t. I chased it… it still didn’t come. I had to chase again, considering all I ordered was a bottle of tonic water that all they do is get out the fridge not acceptable. Being a completely open kitchen, during covid I feel like the chef should consider not having his mask under his chink and keeping on wiping his nose on his hand and not washing them continuously. Although he seemed nice and professional and his food was good, it was slightly off putting. When my food came, I asked for some ketchup but the manager had already ran away from the table and completely ignored me. I have quite a loud voice, I can’t imagine she couldn’t have heard me. After all, her colleague heard me saying very sarcastically “here’s your food, is there anything else I can get you? Any ketchup, mayonnaise. Oh yes that would be lovely thank you” as when he walked past I said can I have some ketchup and he acknowledged he had overheard me complain from a couple of tables away. So you can’t tell me she didn’t hear me! When they arrived, they were individual Heinz pots. My boyfriend went to open his……. Only to find it had already been opened, was half empty and been used by someone else!!!!! Disgusting.. someone has actually been putting their food that has been in their mouth in that pot and they happily served it to us. Complete COVID 19 breach! After all the madness settled down.. Gabrielle came back and apologised several times. How could he notice the service was bad, when he had been banished away from the tables, yet the manager couldn’t see that when working the floor? Wish the manager hadn’t shoo’d Gabriele away as I think I would have been more happy if he served us."

Chives Brasserie

Chives Brasserie

11 High Street, PE36 5AB, King's Lynn and West Norfolk, United Kingdom

Pasta • Pizza • Steak • British


"We first visited the Chives on the Tuesday for a light lunch, I explained to staff the my wife had a stomach disorder to which the staff were very helpful and understanding and ended up having Two lovely meals which were good value for money, so we decided to book for the Thursday evening, Sadly Thursday evening was a totally different experience beyond belief, arrived got a nice table, this should of been a celebration but upsetting for us both is an understatement, again explained about my wifes stomach disorder, the starters were fine, the mains arrived and my wifes meal consisted of a salad minus Tomatos and Onions as requested, Sweet potato firs and a dressed Crab, my wife had just started her meal and on eating her crab pulled out a long elastic type hollow tube which she placed onto a napkin and discreetly took a waitress to one side away from customers and showed her what she had found, the waitress took it to the chef and the chef told her he had never seen anything like it before, my wife came back to the table and sat down but she could not eat her meal. The waitress asked would my wife like something else to which she replied some more sweet potato fries thank you. The manager then arrived at the resturant and imformed my wife and I that this was just part of the Crab, she was abrupt and rude but we decided to carry on with our evening. After the meal we asked for the bill to see we were charged full price £22) for a meal my wife did not eat, the manager came over a we both queried the bill, she was extremly rude and loud so all customers could hear that there was nothing wrong with the crab and that the chefs had informed her it was part of the crab. My wife informed her what the waitress had told her what the chef had said she went very quiet and stormed off. At no point did she apologise for her behaviour but they did eventually take the price of the crab meal off of our bill. My wife has been very unwell and this caused her great upset, not only by the way the manager spoke to her but also the volume of her voice and to do this in front of a packed and close table resturant."

Olive Tree Brasserie

Olive Tree Brasserie

9 Dicconson Terrace, Lytham St Annes FY8 5JY, United Kingdom, Blackpool

Greek • Vegan • European • Vegetarian


"Well I have to say I did have it out with the manager and told him how bad it was and said I woudgo on social media bit I spent bear on100 pound for a **** experience so here's how it was so you don't get stung after reading some of the other reviews I think its right to let people know before wasting there time and money ,got there with the wife on a nice December evening and ordered a glass of red wine each ,we were served bye a young lad who gave is our drinks who was very polite and welcoming he said he had only been there a couple of months but went out of his way to make us feel welcome, nice wine awell,then the manager came over and said you can't order food at the bar until you have a table number ,ok I said can we have another wine to take to table which the young lad said I'll bring them over ,I said don't worry there's no hurry I'll wait ,the manager hurried us to a table next to a big table of eight people noisy drunk lot enjoying themselves which is fine but we are an older couple out for a quiet meal and there was only 3 full tables the place was empty lol ,stick us with the noisy lot ,anyway starters comes out missing one dish off scallops, they arrived after we said 10 minutes later ,there were 3 small scallops prise 14 quid lol ,shoudof bothered ,garlic mushrooms were not garlic mushrooms as no garlic I could taste ,my wife's salad had old flowery tasting tomatoes not fresh ,and my Mexican chicken in a mushroom sauce and rice tasted so bland and chicken over cooked was eatable but no way it was Mexican it tasted like a tesco microwave meal to be fair I eat half of it as I only had abit of toast that day and was hungry,I told the manager I was very disappointed with it all he said thanks for tge feedback, I said you should up your game here it's a nice place ,to be fair the young lad behind the bar could manage that place with good results as he knew how to treat people, but I'm sorry I won't be back as too pricey for an absolute disappointment which is a shame as such a good looking place to go ."

Vida

Vida

9 School Road, Trafford, United Kingdom

Steak • Pizza • Pasta • Italian


"My husband rang to book early bird only to be told that the only time available is 4.30pm as Vida was fully booked. Not a problem, so came at 4.30pm only to find out that the restaurant is empty, there are only 4 other tables occupied and that's it! Probably, they were fully booked or did not want to serve more as there was only one lady, in black/white top, quite big build there trying to serve those 4 tables.By the time our drinks and next table were taken, it took at least 20 min, as both of us took 2 for £10 offer on cocktails. The couple at one table finished starters and was waiting a while for the plates to be cleared and second course served as well as we were waiting for our food order to be taken as the lady who was serving very slowly was having a good bye conversation with another table who have finished and were going.May be it would have been good for her to let them know that since she was the only one, she needs to attend to the customers but she was not in a rush chatting, while we were there waiting for her to finish.Since the sale of Vida it just lost it's va va voom, great service and ambience, food is still good and of great quality but service has gone down hill for sure. The early bird in next door Borrello and Linguiny are always amazing and great, while on the several occasions we have been, it has been quiet, not welcoming and somewhat cold service.At the end, on the bill we were also charged 2 for £12 for cocktails, not 2 for £10 as advertised, but I said to the lady it might as well be classed as tips, as luckly 2 more younger, much more faster and proactive girls have arrived for about 5pm.Sorry Vida, I think I will give you a miss for a few months and stick to my favourite Linguiny or Borrello, but if and when I come back, I would like to see some improvement"