"I have been searching for a venue to celebrate my husband's 60th birthday next year. He is of Jamaican descent, and we found June Plum and decided to take him there for a meal this year. Upon our arrival at 5:15pm, my daughter gave a cake to a staff member to hide in the kitchen as a surprise for my husband. We requested to place our food order at 5:25pm, but even after our drinks order had been taken and served, our food order was not taken. After a second request, we finally placed our food order. By 6:15pm, we still had not received our food and when we inquired about the delay, we were given a story about the table before us still not being served. At this time, there were only them and us in the restaurant. We were told maybe another 15 minutes for our food, but by 6:30pm, we were still waiting. The front of house manager apologized and could not give us a definite time for our food, mentioning that the table before us would take another 10-15 minutes. After two hours of waiting, we were still not able to eat. The staff mentioned attending a cricket match the day before, but we were unsure how that was relevant to our wait. When we finally asked for the bill and received it along with the surprise birthday cake for my husband, which was supposed to be a surprise, we were disappointed. Although the front of house manager apologized and offered us the drinks on the house, we have decided not to return to June Plum and will not be booking it for my husband's 60th birthday meal. While we appreciate supporting small businesses, we cannot tolerate such long waits for service."
