"I visited today as a party of 6 for brunch. The venue is really cool and I had high hopes but unfortunately we had a really bad experience. This is a classic London phenomenon a good spot and a nice venue means they can get away with really poor everything else. The place was not clean everything we touched was sticky. My sister found a shot glass in her water glass. The service was awful we waited nearly 40 mins to order breakfast, although it didn’t seem that busy. The waitress recalled the order and was convinced my friend had ordered one thing when we all remembered her ordering something different. When the food arrived, the presentation was nice and the quality was clearly good but most of our meals were tepid at best and there was at least a 5 minute gap between the first person’s food arriving and the last. The portions were small my partner ordered sausages and toast to be fair to them, not on the menu), and got a single sausage and a single piece of bread. My sister and her partner’s orders were mixed up with her extras given to him and vice versa. Midway through the meal something was smashed on the floor above us and food drink fell over my sister but no one came to check we were okay. The bathrooms were unclean and the toilet seat was hanging off in the cubicle I went in. It took us a long time nearly 20 mins) to get the bill and by then we were in a rush and I just paid it, but I later noticed we were charged £11.50 for my partner’s single sausage and piece of toast, as it was charged as another dish. This is my fault for not checking, but of course we also paid 12.5% service for non existent service. It is not a cheap place to eat £20 per head when we ordered a coffee each, one dish each a bottle of Prosecco to share), and I just left feeling quite annoyed. It has the makings of a great restaurant but the terrible service and poor attention to detail cleanliness just ruined it for me, unfortunately."
