Garlic Mayo (V)
Brewdog

Brewdog

11 Castle St, RG1 7SB, Reading, United Kingdom

Pizza • American • Finger Food • Full Available


"We went for the Bottomless Wings this week, having seen ads both online and in a sign out on the street the previous week. Firstly the staff were all really lovely both at the bar and at our table, any time we interacted with staff members they were helpful, relatable and friendly. And this was despite what was clearly a very busy night. The food the wings were also of a very high standard. We had both normal chicken wings and seitan 'wings ' in both the hot wing sauce and the Korean BBQ flavours. The seitan wings were not massively our style, but they were tasty and well cooked. The normal wings were beautifully cooked and delicious. We also had a couple of pints each of the house cider which was great. Unfortunately that 's were the good points end. We were quite disappointed by the 'bottomless wings ' experience. Despite a fairly high price, we didn 't actually receive all that many wings in the end, and those we did receive we basically had to beg for. Once you are seated, you are able to order 10 wings per person. You are then informed that you can 'order more wings 5 at a time per person, once you are finished '. What wasn 't explained was how to order more wings, or how long those wings would take to come. After trying for about 15 minutes to flag down a member of staff, we figured out more wings needed to be ordered at the bar. We placed an order for 5 more wings each (asking for 1 order of seitan and one of cauliflower) and after 20 or 30 minutes received an order of chicken and seitan. No cauliflower. Again the food was nice, but ultimately in our 2 hour slot we just about managed to have the initial portion of 10 wings, and an additional order of 5. We weren 't there to eat crazy massive portions, but the event is advertised as 'bottomless ' and I can 't see how it could be possible to match some of the boldly advertised 'high scores ' with such restrictions. It 's unfortunate, because had we been able to order a couple more portions, or had things been better explained, or had the orders come quicker, this would have felt like good value and I would been singing it 's praises in recommendation. As it stands, it was just a relatively expensive portion of wings."

The Old Firehouse

The Old Firehouse

50 New North Road, EX4 4EP, Exeter, United Kingdom

Sushi • Pizza • Seafood • Asiatic


"We have been coming to the old firehouse for over years. Usually have a great experience but not quite the same this time, with one member of staff [male, long hair beyond shoulder length] in particular taking profanities and other poor customer relation traits...to a level I’d not witnessed before. In the space of five minutes I witnessed a couple and two gentlemen receive abuse for standing near the bar hatch in his way when collecting glasses (clearly, they weren’t doing it on purpose). “Get out of the Fu way”, “are you fu stupid” were the first comments that attracted the spotlight. Then when a gentleman tried to apologise for causing an obstruction his response consisted of “don’t apologise, just get out of my fu way”. The nice lady in charge behind the bar did appear to have a word with him but it looked like it wasn’t the first time she’d had to deal with such complaints and appeared to make her very uncomfortable (understandable given how volatile he seemed). Appreciating that customers probably make this mistake frequently, the response was completely disproportionate and offensive and certainly undeserved. Like I’ve said, we normally have a great time in there but this experience is not something I’m keen to repeat any time soon. I really hope this kind of behaviour isn’t tolerated further. To the rest of the staff, I’m truly sorry I’ve had to award three stars as it would have been five. Pizzas and live music are still fantastic."