"Amici London failed to live up to its reputation. Even though they have an amazing patio with heaps of sun, the service was terrible! It took a long time for our drinks to arrive and even longer (1+ hour for our food to be brought to the table (even though we pre-ordered . The rosé was very watery, though pricy. The salad I had was very dissappointing. I ordered a burrata salad which consisted of a piece of burrata, literally 4 cherry tomatoes, a little bit of rocket salad and some pesto on top (which tasted like the pesto from the supermarket . Very plain though I paid £13!! I 'm not an expert but the burrate wasn 't creamy at all (it tasted more like mozzarella and even though I ordered a main, they served me a small portion. When I checked the bill they charged me for a main-sized portion (I brought this up at the counter but they wouldn 't recognize my problem as this is just the portions they serve and no one has ever complained about it . We ordered coffee for dessert for which we waited another 30 minutes. When we decided to ask for the bill instead and leave the coffee (as we had another appointment to go to the waitress suddenly decided to make our coffees anyway which we then were forced to get as a take-away. The coffee beans were burned and we paid the price of a regular/large-sized coffee but got served a small one. We mentioned all of the above and made note of our negative experience at the counter but we had to pay full price and (more importantly didn 't even get as much as an apology! I respect it being busy and the staff being a bit rusty after just another lockdown but I have never experienced such a hostile response when bringing my negative experience to the table. Hence this review."
