"While I’m hesitant to leave negative reviews as places start to reopen, I have to say this was by far the worst bar experience I've had in a long time. The staff were terrible; they seemed more focused on their platform sneakers and chatting with friends than on providing good customer service. I waited 39 minutes for two standard cocktails from their main menu, but after 40 minutes, I gave up and left. I decided to go to the Betjeman, right in front of the station, which offered a much better view and service—my drinks arrived in under two minutes, even without a reservation. You really need to do better or at least stop overselling your offerings on your website. I’m extremely disappointed."
