Grilled Red Prawns
The Princess Royal Notting Hill

The Princess Royal Notting Hill

47 Hereford Rd, London, United Kingdom, W2 5AH

Pub • Full • Wine • Bar-lounge


"Once seated, we were quickly offered water, receiving one bottle of still and one of sparkling as requested. We were also offered other drinks, but everyone in our group was content with water. It took us a few minutes to decide on our order, which was perfectly fine since we weren’t in a rush. However, after a while, we began to wonder about the status of our food. We were a group of four, and a table for two next to us, who had arrived after us, was already being served. They, like us, had only ordered main courses, with the enticing dessert menu in mind for later. Another party of two on the other side was served their starters, followed by their mains, while we were still waiting. In the end, I lost track of how long we had been waiting, but I started to feel a bit embarrassed since we had recommended this restaurant to our friends. I decided to look for our waitress, as it had been a while since I’d seen her at our table. I asked her how much longer we might have to wait. She went off to find out but wasn't particularly apologetic. She returned to inform us that our meals would be served shortly. After another 5-10 minutes, our food finally arrived. My monkfish was delicious, while the princess parmigiana was a bit disappointing to those who ordered it. The beef looked fantastic, though the last slice was a bit tough. Regardless, we enjoyed our time with our friends, and there was a pleasant atmosphere in the restaurant. Ultimately, no one was in the mood for dessert. After a couple of hot drinks, we asked for the bill. Since we couldn’t get the attention of our waitress, we requested it from another waitress passing by. A manager also assisted us in getting our bill."

The Orange

The Orange

37-39 Pimlico Road London, SW1W 8NE, FSA Food H, United Kingdom

Pub • Beer • Wine • British


"Yesterday afternoon, I visited The Orange Pub for the first time. It had been on my list for a while due to all the great things I’d heard about their food. Unfortunately, the poor service has left me unwilling to return. Our group of six was served by a waitress who, despite not using a notepad to take orders, managed to get one of the drink orders wrong in the first round, though she did apologize for it. When it came to the main course, she still didn't write anything down. Five people at our table received their meals, while I waited around 20 minutes for mine. When the waitress eventually approached, she informed me that I would have to wait even longer. I asked how much longer, but instead of answering, she walked away. Later, she asked my tablemates what I had ordered—while I was in the bathroom—clearly forgetting my meal, which could’ve been avoided if she had just used a notepad. A friend had to ask about my food again as I continued waiting. Despite knowing she had forgotten my order, the waitress only apologized to my friend, who had raised the issue, not to me directly. The constant uncertainty around my meal became a major distraction throughout lunch. Half the time I watched five people eat, and the other half, they watched me. The experience was frustrating and completely avoidable. The staff handled the situation poorly, and I never received a direct apology or any gesture, like a snack or drink, to make up for the delay. It's such a shame, because the food was fantastic."