"Really good food, very poor service. When we entered the restaurant the waitress hostess firstly said ‘no no no’ and wagged her finger at us from across the room. We then said we have a reservation she beckoned us over to the bar that she was standing behind, clearly munching on something as she spoke to us while licking food off her fingers. She then checked for our reservation and explained why she said no in the first place, apparently it was because a lot of people ‘had just been walking in today’. Given that literally NO ONE walked in throughout the time we were there, and just 4 tables (including ours) were occupied, I wasn’t sure why walk ins were a problem. While ordering food, 2 of the items we ordered weren’t available. For one she said, oh no that item hasn’t been available for 6 months and for another item we asked for, she said I have no idea what that is, no one’s ever ordered that! After we paid for our food she came back and asked me to log into my internet banking and asked to take a picture of the card transaction on my phone, as apparently it went through on the card machine but wasn’t showing up on their system. The saving grace was the food excellent food. But I will never go back, and certainly would not recommend anything but a takeaway or home delivery from this place. Abysmal service and super disappointing, even more so because it was my husband’s birthday (which, despite being mentioned in the reservation was not acknowledged at all) Given the location Soho Wala really need to pull up their socks service wise."
