Halal Chicken Wrap
Siirgista Bros Ealing

Siirgista Bros Ealing

70 The Mall, Ealing, United Kingdom, HA9 7UR

Pizza • Halal • Seafood • Fast Food


"I was at the Ealing branch so can 't comment on other branches. The acting manager at the store was a completely rude and disregarded my complaints. He has no empathy and no understanding of how to rectify customer service failure. So I went in with two friends and let me start off by saying they had a offer you where if you give your contact details you get a free starter. When it came to order/pay, I was almost overcharged by £2 but luckily I had totalled up my order in my head so was able to correct the acting manager. He said it was because he accidentally charged me the take out price for sitting in...Anyway, my meal came shortly after but one of my friend 's burger came before his starter (it 's a starter for a reason?? . The starter came 5 mins later than the burger so I 'm not sure why they buzzed him so quickly when only part of his meal was ready. My other friend ordered the beef quesadella to start but when this arrived it was devoid of any beef it was a roll with some cheese... I know as part of the offer the starter comes free but if you 're going to send it empty, we 'd rather pay... They took it away and filled it up with some beef when we complained didn 't offer to take money off the bill or cook it from scratch. When I reiterated our dissatisfaction at the end of the meal, the man behind the till shrugged his shoulders and said what 's the real issue? The starter was free and we fixed the issue. I just walked out at that point. Other customers were equally surprised at how rude the man was being to me and my female friend. It was our first and last time there. Very disappointed at the way I was spoken to by staff and unsatisfactory starters/waiting times. I 'll never go here again and neither will my friends or family.Avoid."