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Lynnhurst Lounge

Lynnhurst Lounge

Park Road, Renfrewshire, United Kingdom

Steak • Cakes • British • Scottish


"Just wanted to write this review so that others may consider alternative venue when they are faced with the choice at a very difficult and sad time. This hotel gets plenty of business from nearby funeral directors I assume because of is location but they are uncompassionate, unprofessional and unconcerned about your experience. When we arrived after leaving the funeral directors to book the reception I stood waiting for a period of time to be attended to. Eventually an employee on his break went through and got a staff member. She had me stand at the reception, recite details showing no empathy for our situation, when booking my father in laws at the Seamill Hydro we were sat away from the reception and treated in a caring way. When we arrived at the time booked after the funeral we stood at the reception for a period of time before being shown through. No offer of condolences offered. As for the drinks on arrival, we waited a good 10 minutes before any orders taken missing out 4 guests. Eventually food came out slowly. We were given one coffee/tea and the staff left. We tried to find staff to see if we could have more coffee and order more drinks but staff found not be found. I had over estimated the number of people who attended but even though we paid for food for more people my guests were not offered anymore sandwiches, sausage rolls etc. When settling the bill I was of course charged for the food/drinks that never appeared and was not asked if everything was ok. A basic courtesies in the hospitality business. Please consider alternatives before booking here, it is easy money for them and they do not care n anyway about the customer. I contacted the Lynnhurst Hotel 3 days ago and unsurprisingly they have not responded."

Village Grill Hull

Village Grill Hull

Village Hotel Henry Boot Way Hull, East Yorkshire HU4 7DY, United Kingdom

Cafés • Pizza • Mexican • Fast Food


"Took some family members (7) for carvery at 4pm Sunday. Starters dried up , soup wouldn’t come out of jug so had to remove lid tip out . Just a lump of cold congealed mess . Bread rolls rock solid. Main was equally terrible , end of dried up turkey (server apologised) ham fatty and no beef. Veg and potatoes soggy and just leftover from early in the day . So greasy and cold . All got left . There was a table with breakfast food on it , ie, croissants, jam . Seeded muffing and granola. This is what my two grandsons ate . We complained to server , he laughed and said yes it’s left over from breakfast! Never ever in my 60 years have I had such an embarrassing and inedible meal . I’ve never ever left a negative comment on any site before but this was totally unacceptable. I’ve sent an email but not sure if I’ve sent it correctly. We spent a great deal of money on this meal and had to take the children to a fast food outlet on the way home . I was very upset as I had chosen this venue felt very upset embarrassed by the whole experience. Needless to say we won’t be returning or recommending this carvery experience. Someone seriously needs to look at the quality of food . Potatoes , supposedly roast where just white in colour and covered in grease . There was maybe 10 potatoes in the server and there was 7 of us in our party but we asked and told there wasn’t any more . Why we stayed I do not know . Several days later I cannot stop thinking about this meal and feel incredulous that we didn’t ask for a refund, probably just much to polite to do so ."