"We didn't enjoy our latest trip to Harts. The actual restaurant is looking tired and dated. The back seat in our booth was broken, toilets resemble a motorway service station, cold, slightly grubby and in desperate need of renovation. The food was not very pleasant, all looks very fancy, but not particularly tasty! Our main fish dish was not cooked enough for our liking but asking for it to be cooked a little longer became a bit if an embarrassing drama. A total of 4 staff members came over and commented on it, with us being told that chef said it was cooked as it should be. I didn't question that, merely that i wanted it to be well cooked. All very embarrassing and I felt rather uncomfortable for the rest of the evening."
