Restaurants that offer Hand-Cut Fries

Havana's Burgers Shakes

➤ 365 High Street, GL50 3HT, Cheltenham, United Kingdom

Kebab • Burgers • Chicken • Fast Food

---

"Ordered through Deliveroo at 6:20, estimated arrival was 7. Got to 7:15 so I phoned in and a woman told me it was on the way, while on the phone the delivery status changed to being delivered (obviously changed it whilst I was in the phone). I live 10 minutes away, got to 7:15 and still no food so rang back and the same woman said it’s 5 minutes away and promised that I would get a refund if it wasn’t, saying that it was because of traffic (new years day literally no traffic at all). I waited 10 and phoned back she said 2 minutes, at this point I’m annoyed and said she’s obviously lying and my son goes to bed soon so if it’s not on the way just tell me as I need to sort him something. She said it’s literally 2 minutes. I don’t believe her so I cook him something, gets to 8:15 and I phone to ask for a refund, a man answers and tells me the delivery driver had broke down, I said fair enough but I’ve been phoning you for an hour, it’s apparently been on the way for an hour so I think your lying either about my food being on the way at any point, or about how long you’ve known about the driver being broken down to try and keep my money. He says he’ll issue a refund, I thought that would be that but 2 hours later I check my Deliveroo account and see that no refund has been issued. I contact Deliveroo who sort it for me but also tell me that none of their drivers had broken down that evening. I made a complaint but doubt anything will happen. I’ve no idea why my food wasn’t delivered but being lied too for over an hour while I could’ve just ordered something else really peed me off."

La Rustica

➤ 5 Nether Hall Road, Doncaster, United Kingdom, DN1 2PH

Pizza • Steak • Pasta • Italian

---

"Amazing food, even better service. Visited this restaurant for my dad’s birthday, along with 8 of my family. The restaurant was very busy, and it was only a Tuesday evening (which I think is usually a good sign). 2 of the party were small children, one with allergies to oats, milk, soy etc. Our waitress Maria had complete knowledge of the menu and went out of her way to organise vegan ingredients (without oats) were purchased from a store nearby so my nephew could enjoy a meal (and the 2.5 year old ate his entire pizza). This was just one display of how brilliant Maria was. She was quick to organise our tables drinks and deliver them, gave us time to explore the menu and took our orders in perfect time, there wasn’t a single moment we felt rushed or forgotten, exemplary service and intuition from Maria. I can’t remember the last time I received such perfect service from start to finish. She has great humour, is smiley, happy, approachable and knowledgeable, a total asset to the restaurant. The other waitress and mixologist/bar man were also entirely lovely and gave great service (didn’t catch their names). The food was delicious, good portion sizes, lovely and flavoursome and it’s clear a lot of love and time goes into making, designing and presenting the dishes. Really great Italian menu, which has options for everyone, and doesn’t overdo it with a silly amount of linguine and pasta choices (just the right amount of diverse options). Atmosphere is great too, and upstairs and a downstairs, with decor that feels very authentically Italian, and music playing at the right volume (which is where so many go wrong, when it’s so loud you can’t have conversations). It’s a must visit, can’t wait to go back! The best customer service and incredible food! Couldn’t fault a single thing!"

Kick And Munch

➤ 71 Camden Road, London, United Kingdom

Coffee • Burgers • Italian • Chicken

---

"I wanted to order the beer-can chicken, but unfortunately, they were out of it! Instead, I tried the pulled pork, which was quite good and not overly sweet. They also had games on the tables, creating a relaxed, café-like atmosphere."