"I took my two children to the restaurant two hours earlier than originally planned, arriving at 5 PM instead of 7 PM. The hostess did not make any eye contact with me and seemed more focused on her laptop. When she asked if I had a reservation, I mentioned that I did not for this time since the restaurant was empty.
I’ve never encountered such a cold greeting at a restaurant before. She led us to a table without making eye contact or engaging in any conversation. I was ready to leave, but my children were hungry after our day at Legoland. When I inquired if we could sit in a standing area (where all but one table was empty), she told me those tables were reserved.
Her attitude and tone in response were shocking. I questioned her again, asking if it was really possible that all of them were reserved, and she responded with an eye roll and a smirk before taking us to the standing area. I was taken aback by her behavior and have decided that I will not be returning to this restaurant. It’s essential for someone in her position to be welcoming to customers, unlike the person who served us, who was truly amazing."
