"Booked business lunch through open table, expecting a decent service. Is there any? NO. First I have been asked to provide a code, what code? I am having normal lunch on normal menu, I never need a code! Apparently a waitress thought I booked through group on! I was embarrassed in front of my clients. It is not a cheap skate! Seated right underneath a noisy TV in a corner, and there isn't many guests around. what do I supposed to do with my discussion? And it took half an hour for me To have my orange juice! Did you go to supermarket and my juices? There is barely any service and why do I need to pay service charge? When I raised my hand for anyone to notice, for few minutes nobody cared! I don't believe this is what's happening, and for this experience and the just normal average food they are serving, I hope my fellow customers just waved byebye to this place. Birmingham have so much to offer and 1565 is a place you won't need to remember."