"I 've not stayed in the Hotel but have used the restaurant, bar and lounge area on several occasions 1] Getting served in the lounge takes while. Often have to call a staff member over as they will walk past several times without stopping. 2] When having breakfast meeting on one occasion, sitting in a restaurant area that was no more than 1/3 full I wasn 't allowed to show my colleague something on my laptop sitting in the dining booth. 'In case it disturbed the other diners '! It wasn 't a YouTube clip of a rock concert, it was an Excel table of figures. In a nearly empty restaurant. 3] Another time I looked at the breakfast menu and it had poached eggs on sourdough toast. As I had a dodgy tooth filling at the time, I didn 't want anything too hard to bite on, so I asked if I could have the eggs just on the sourdough bread, untoasted. The answer was a firm 'No we can 't alter the menu '. I was asking them to do LESS preparation but they refused. So I had nothing instead. 4] Yesterday, having an afternoon coffee with two other people, firstly we waited 10 minutes to get to order anything, then the waitress spotted a small Cadbury Mini Egg easter egg, in it 's box, sat on the table. 'You 're not going to open that or eat it are you? ' she asked... I enquired why that would cause an issue and she advised that it could cause an allergic reaction in other guests! A Cadbury Mini Egg. Ten feet away was a whole table of breakfast pastries some with nuts, chocolate pieces and some with fruit. But It was my Cadbury Mini Eggs that were the allergy risk apparently! 5] Yesterday again, we were in mid conversation sat at our table , halfway through our coffees, when the waitress decided we should pay. So she bowled over with the card machine, interrupted me mid sentence and asked my friend 'How do you want to pay? ' No 'Excuse me... ', no waiting until I 'd finished speaking, just rudely interjected. So that 's my experiences. Need less to say I 'm now avoiding the place completely."
