Homemade Dips
Gables

Gables

➤ 14-16 Newgate Street Village Hertford, Hertfordshire SG13 8RA, United Kingdom

Steak • Pasta • Italian • Seafood


"Firstly, I am somewhat amazed at the reviews theis venue has based on our visit on Saturday evening. We arrived 45 minutes early for our table for 4 persons at 7.30pm as I had called ahead at lunchtime asking if they had a bar area that we could sit and select from the menu in advance of being seated in the restaurant. I was given the impression that they had a lavish area for this purpose. However, this was not the case and we were shown to our table on arrival which was probably the worst location in the restaurant that was sparse of diners at that time. I will elaborate on our table location as it made for a negative night. It was a circular table placed in a “gap” between the original restaurant area and what appeared to be an extension to the restaurant. This gap did have curtains that could have been closed which would have curtailed guests and staff squeezing between the wall and one of our chairs but when asked the Owner said he would not close them……. In fairness, “Theo” the Owner did offer the choice another two alternative tables but both were in no better location! We sat and ordered drinks and were provided with menus. The drinks arrived in a timely fashion and were made fine. I also ordered some wine which was decanted and allowed time to breath before being served. The wine was an Amorone but the year did not warrant the price he was charging but nonetheless was quite good. We placed our food order and in doing so I asked if chef would add a simple fried egg to top the steak I had ordered. I was told by Theo that he was down a number of staff on the evening shift and could not provide the egg. How many people would we have needed to fry an egg???? To be honest the whole experience was not worth almost £500.00 even though the food fine. We also found it disturbing the way Theo tried to control the waiting staff this may have been because they were young or new to the role but we felt that the staff did a good job and didn’t need micro managing! I am always curious when a front of house individual, who gives the impression he is in total control, loses the plot mid service. I did tell Theo I would give a poor review and he pretty much dismissed me so I dug a little deeper and it would appear the restaurant has suffered financial issues in the very recent past…….. this information is in the public domaine through Google. All in all we were so disappointed with a venue that appears to have a wealth of happy diners from their reviews……. It’s NOT that good Guys!!!"

Vivo Latino

Vivo Latino

➤ 147 Cowbridge Road East, Cardiff, Cardiff, CF119AH, CF11 9AH, United Kingdom

Cafés • Coffee • Asiatic • Mexican


"Review written by wife. The overall experience was good, the starters were great however there were a few things that let it down. 1) It took a while for our food to come out. 2) The drinks we ordered came out in dribs and drabs. At one point a drink for our table was given to another table. Also, we then got the same drink twice. There seemed to be a lack of communication between the waiters. 3) The food was nice, however, my husband ordered his steak and lamb to be medium well but when it came it was practically raw. He wasn’t even able to cut into it. The waitress was nice enough to take it back and have it cooked a bit more. 4) My parents food was way too salty we’re a family who like salt so for us to say it was too salty is really something. The waitress was nice enough to take it back and when it came out it was much better. 5) I had the prawn curry which was nice, it said it was a coconut lime curry however all you could taste was lime which I didn’t mind so much but after a while it was a bit sharp. 6) We called the waitress over again as my sister had ordered taco’s but she didn’t want them anymore, however when we called over the waitress she made it very clear that she was fed up/tired of having to come over to our table. She sighed before speaking and her body language clearly showed she didn’t want to be there. 7) The cocktails seemed as though they had been watered down. I got the bramble and when it came it just tasted of soda water which wasn’t great and so did my sisters cocktail. With adjustments to attitudes and service, it could be a really great place."