"My husband and I went for afternoon tea. We were greeted nicely and our coats were taken. Unfortunately, this was the only good bit of customer service we received. The coffee was not particularly hot and the pot dripped badly on the table cloth. The scenes had been heated up more than once so were extremely crusty. We ate one but not the second one which I actually put out for the birds when I got home. The texture of the syllabub was very dense, not enjoyable. After several attempts to attract someones attention, we received another pot of coffee but the waitress moved off so quickly without leaving us more milk we had to wait again. No one came to ask if everything was okay. So we left. I asked for our coats and was told they were around the corner, not shown there, so had to go hunting for them myself. By the time the takeaway box I'd asked for arrived, I was wearing my coat and was told to go back into the dining room to get the uneaten food myself. I was not impressed."
